



๐จ Read This Before You Book
๐ Pick-Up Process
1 We Collect Your Bike
If you're within 15km of our Sydney shop, weโll send our driver to pick up your bike from your home or workplace.
๐ฐ Pickup & Drop-off Fee: $150
2 Expert Assessment & Quote
Once your bike reaches our workshop, our certified mechanics will inspect it thoroughly.
Youโll receive a quote via SMS for approval before we proceed.
3 Approve or Decline
โ
If you approve, we get started right away and organise the return drop-off.
โ If you choose not to go ahead, a $60 inspection fee applies.
4 We Return Your Bike Ready to Ride
Most services are completed within 3 to 7 business days, depending on the job.
๐ ๏ธ Mechanic Process
1 We Collect Your Bike
If you're within 15km of our Sydney shop, weโll send our driver to pick up your bike from your home or workplace.
๐ฐ Pickup & Drop-off Fee: $150
2 Expert Assessment & Quote
Once your bike reaches our workshop, our certified mechanics will inspect it thoroughly.
Youโll receive a quote via SMS for approval before we proceed.
3 Approve or Decline
โ
If you approve, we get started right away and organise the return drop-off.
โ If you choose not to go ahead, a $60 inspection fee applies.
4 We Return Your Bike Ready to Ride
Most services are completed within 3 to 7 business days, depending on the job.
๐ Check Out Our Service Packs

๐ฅย Bronze Service
Includes:
๐ Electric bike battery check
โก Motor inspection
โ๏ธ Chain lubrication
๐ง Wheel & spoke check
๐ Tyre inflation & pressure check
โ๏ธ Gear repair and alignment
๐ฉ Minor wheel truing

๐ฅย Silver Service
Includes everything inย Bronze, plus:
๐ Drive train wear check
๐งผ Chain lube & clean
๐ง Cable lubrication
โ๏ธ Gear clean & adjustment
๐ Brake clean & adjustment
๐ง Hub adjustment
๐งฝ Full bike clean
๐ Brake pad installation (pads not included)

๐ฅย Gold Service
Includes everything inย Silver, plus:
๐ In-depth battery health check & diagnostics
โก Motor performance test
๐ง Pedal assist sensor cleaning
๐ง Complete drivetrain inspection & lubrication
๐ Battery replacement (labour only โ battery not included)
How It Works

Select a Package
Bronze - Silver - Gold

Collect Your Bike
Up to 15km from our store in Sydney

Quote Approval
Youโll receive a quote via SMS

Return Your Bike
Up to 3 to 7 business days
Any questions?
What if I live outside the 15km range?
We currently only offer pickup within 15km of our Sydney store. Youโre welcome to bring your bike directly to our shop if youโre further out.
Do you service non-electric bikes too?
Yes! While we specialise in e-bikes, we also service regular bikes with the same high standards.
Do I need to pay before pickup?
Yes. During the booking process, you'll be charged the$150 pickup & drop-off feeplus a$60 quote and inspection fee.
If you approve the quote we send after inspection, the $60 iscredited toward your final repair cost.
What happens if I decline the quote?
If you choose not to go ahead with the repair, weโll return the bike and only charge a $60 inspection and handling fee.
Does Myebike repair all bike brands?
โ
We serviceย all types of commuter and regular bikes.
โก Forย electric bikes, we work with a wide range of popular brands. Before confirming your booking, weโll contact you toย verify your e-bike brand.
If the issue is mechanical (e.g. brakes, gears, tyres), weโll proceed with the service.
However, if the problem isย electricalย and weย donโt support your brandย due to parts availability, we may decline the job and return the bike.