Absolutely! The Vinxs MY24 complies with the EN15194 standard, the EU regulation adopted by the Australian Government, ensuring it’s fully street-legal for pedelec bikes.

If your bike arrives damaged, don’t worry! We will inspect the issue to determine if it was caused during transport. If confirmed, we’ll replace your bike with a new one at no extra cost to you. Just contact us right away, and we’ll handle the rest.

For assistance, you can call us at 02 8590 8545, email hi@myebikeonline.com.au, or use the chat feature on our website. We respond to chat messages within 30 minutes to ensure you get prompt support!

We offer 3 months of free standard service, which includes gear alignment, brake pad checks, tire inflation, brake adjustments, and chain cleaning. If parts need to be replaced, you’ll only be charged for the parts—labor is free. This service is available once per month for 3 months at our local shop.

We offer a one-year warranty on all bikes. If your bike has issues, we’ll inspect it to determine if it’s a factory defect and will fix it under warranty. Please note that the warranty does not cover wear-and-tear items like brake pads, spokes, chains, tires, tubes, or derailleurs, unless the issue occurs within the first 30 days of purchase

Throttle Speed: Limited to 6km/h (Walk Mode, legally compliant).

• Motor Speed: Up to 25km/h (Australia’s maximum legal speed, controlled by the onboard controller). Or Off-road Max 45km/h.

The Vinxs MY24 can carry up to 250kg–300kg without compromising performance. Even at maximum load, it maintains speeds between 25km/h and 40km/h (when unlocked with 70ah battery).

Up to 400km with a 48V 70Ah LG battery.

• Up to 200km with a 48V 35Ah battery.

The bike includes our new Battery Efficiency Saving (BES) technology, providing:

• 50% more range per trip.
• 20% improved hill-climbing ability.
• 15% reduced weight compared to previous models.

It also features Fast Charging Technology, allowing the battery to charge from 0% to 80% 2.5x faster.

✅ 500W rear hub motor (peaks at 1000W) – delivers powerful torque and strong acceleration, even when fully loaded.
✅ Legal top speed: 25 km/h (unlockable to 45 km/h for off-road use).
✅ Throttle + 5-level pedal assist – choose how you want to ride with just two clicks to unlock speed.

✅ 48V 35Ah battery – range up to 200 km (7-hour charge).
✅ 48V 70Ah LG battery – massive range up to 400 km (14-hour charge).
✅ Battery Efficiency Saving (BES) tech – 50% more range, 20% better hill climbing, 15% lighter weight.
✅ Fast Charging – 2.5x quicker from 0% to 80%.
✅ USB charging port included – power devices while on the go.

✅ 20” wheels – compact yet stable for urban commuting or cargo hauling.
✅ Comfort-focused geometry – ride long distances without fatigue.
✅ Supports max rider height of 155 cm – 175 cm – ideal for city and delivery riders.
✅ Built to haul – maintains speed up to 40 km/h even under load.

✅ Premium hydraulic disc brakes – long-lasting and designed for 4,500+ km performance.
✅ LCD display – view battery level, speed, assist level, trip distance, and more.
✅ Fully street legal – complies with EN15194 (Australian e-bike standard).

✅ Max load: 250–300 kg – carry people, pets, or heavy cargo without losing power.
✅ Durable frame – engineered for daily use, commuting, or commercial delivery.
✅ Loved by over 5,000 Aussie riders – trusted for its performance and durability.

✔️ Wheel size: 20”
✔️ Rider height: 155 cm – 175 cm
✔️ Max load: 250 – 300 kg
✔️ Range:
 • Up to 200 km (48V 35Ah)
 • Up to 400 km (48V 70Ah)
✔️ Max speed: 25 km/h (legal) / 45 km/h (unlocked)
✔️ Charging time: 7 – 14 hours depending on battery size

✅ 14-Day Exchange Guarantee – return within 14 days if unused (under 20 km).
✅ 3 Months of Free Service – includes gear tuning, brake checks, tire inflation, and chain cleaning at Myebike’s Sydney or Brisbane locations.